Privacy Policy

D Mas Man Company Ltd (“we,” “us,” or “our”) operates the website www.dmcarnival.com (the “Site”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site to browse our carnival products, register for events, or make a purchase.

Please read this Privacy Policy carefully. By accessing or using the Site, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect information about you in a variety of ways when you interact with our Site:

• Personal Data: When you register for a costume or make an inquiry, we may collect personally identifiable information, such as your name, email address, phone number, physical address, date of birth, and costume measurements/preferences.
• Derivative Data: Our servers automatically collect information when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
• Financial Data: We collect data related to your payment method when you register for a costume or purchase products. However, all payments are processed entirely through our official third-party vendor, TicketXport. We do not store, process, or retain your financial information (such as credit card numbers) on our servers.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Process your costume registrations, purchases, and secure your spot for the J'ouvert experience.
• Communicate with you regarding your transaction, event updates, distribution schedules, and payment deadlines.
• Deliver the goodie bags, event wristbands, and other amenities included in your package.
• Improve our Site, product offerings, and overall customer service.
• Monitor and analyze usage and trends to improve your experience with the Site.
• Protect against fraudulent transactions and monitor against theft.

3. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations:

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf. Most notably, when you click to register and pay, your transaction details are securely transferred to and processed by TicketXport. We recommend reviewing TicketXport's own privacy policy to understand how they handle your personal and financial data.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. You can choose to accept or decline cookies through your browser settings, though this may prevent you from taking full advantage of the Site.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Request access to the personal data we hold about you.
• Request that we correct or update your personal data.
• Request that we delete your personal information from our active databases.

To exercise any of these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Effective Date” of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

8. Contact Us

If you have questions or comments about this Privacy Policy, or if you need to update your information, please contact D Mas Man Company Ltd at:

• Email: dmasmancompany@gmail.com
• Website: www.dmcarnival.com